SINGULA® SUBSCRIBER MANAGEMENT PLATFORM

You are growing fast. And your current systems are starting to creak?

You need a more robust platform to support your next generation of growth and provide a superior level of service and experience to your subscriber.

Our award-winning subscription, billing and CRM platform gives you the flexibility critical to growth, and we are focused on delivering a solution that is the reliable backbone to your subscription business.

1. How do I set up my subscriptions easily?

SUBSCRIPTION MANAGEMENT

Flexible packages, offers & discounts

2. How do I offer different payment options?

BILLING

300+ methods for secure, accurate payments

3. How do I understand more about my subscribers?

CRM

360° view of customer history and behaviour

Subscription Management

Our flexible subscription management lets you tailor your offers to the needs of your subscribers and easily manage multiple price variations and payment frequencies.

Benefit from:

Simple subscription creation

Support multiple business models including content and product subscriptions

Apply multiple prices to the same subscription

Attach discounts to subscriptions during and after set-up

Customised discounts and tracking

Flexible payment frequency daily, weekly, monthly and annually

BILLING

Nothing frustrates a subscriber more than inaccurate billing. Our easy to use platform supports all your billing needs.

Support 300 payment methods and 100 currencies worldwide

Mid month pro-rata adjustments

Tax support

Currency and entitlement rate support

Credit control cycle

Pre-integrated payment service providers

CRM

Understand your customer and segment your data easily for offers and communications.

Single customer view

Real-time insight dashboard to monitor KPIs

Sophisticated segmentation for marketing campaigns and customer communications

Security – delivering the right product entitled to the subscriber

Integrates across your core infrastructure

Fully integrated with Singula Subscriber Intelligence Platform

OUR AWARDS

Best of Show

NABShow | 2018

Best of Show

TVB Europe | IBC | 2017

Best of Show

TV Tech Global | IBC | 2017

Finalist Best Data & Analytics Innovation

CSI Media Awards | 2017

Best of Show

Newbay Media TV Tech | NABShow | 2016

Best of Show

IBC | 2016

Best of Show

Newbay Media TV Tech | NABShow | 2016

Extending audience reach without compromising security is one of the biggest challenges facing premium content broadcasters today. As a sports broadcaster with high-value content like premier league football and rugby union this is especially true, we have chosen Singula Decisions to help us overcome this challenge. Singula Decisions’ robust platform and extensive experience in the media industry make it an ideal partner for such an important part of BT Sport.

We have an excellent relationship with Singula Decisions and work in close partnership to manage our subscriber base at all customer touch points. Singula Decisions has a thorough understanding of our business and works as an extension to our team to support us in achieving the best results, every time.

We currently have a solution in place for subscribers to our C More and TV4 services using a combination of systems with minimal but functional CRM capabilities. Our in-house capabilities have reached their limit and we need to be able to meet new challenges in customer management, acquisition, growth and churn reduction.

As a trusted partner for nearly a decade, Singula Decisions understood our challenges and the specific needs we faced in preventing churn and increasing customer engagement. The team worked collaboratively with us to identify the steps needed and were able to seamlessly support our migration to the Singula® Subscription Management platform.

READY FOR A DEMO?

If your current solution is creaking and you need to scale your subscription business get in touch for a chat and a demo.