PSYCHOLOGY OF A SUBSCRIBER


PART 2 – GROWTH

How can you rise to the challenges of a post-pandemic recession and shifting consumer priorities?

What happens after your customers sign up? Learn about the psychological and emotional issues that consumers face over Billing, Upgrading and Downgrading when subscribed to OTT brands such as Amazon, Disney+, Netflix and NOW TV.

DOWNLOAD THE NEW REPORT TO DISCOVER:

  • 32 best practices to help drive revenue growth
  • 9 tips to cultivate best-in-class customer service
  • How to build long-term relationships with subscribers
  • Why upgrades might be bad and downgrades could be good!
  • Recognise the power struggle over money

GET INSIDE THE MINDSET OF A SUBSCRIBER – DOWNLOAD PART 2 NOW!

PSYCHOLOGY OF A SUBSCRIBER REPORTS

Did you miss part 1?

Download here to delve into the mindset of a subscriber when they sign up to a new OTT service

DOWNLOAD REPORT

Don’t miss part 3!

In our final report, to be published in October, we will focus on Churn, exploring the emotional dynamics at play when subscribers disconnect from OTT services