Is your OTT brand to blame for losing its own subscribers? How can it win them back?
Learn about the psychological and emotional issues that lead to consumers leaving (and rejoining) TV subscription brands such as Amazon, Disney+, Netflix and NOW TV.
DOWNLOAD THE NEW REPORT TO DISCOVER:
- 20+ best practices to help retain customers
- How subscribers react when they feel rejected
- Key ways to avoid sports subscriber churn
- How to design a cancellation journey that fosters positive sentiment
GET INSIDE THE MINDSET OF A SUBSCRIBER – DOWNLOAD PART 3 NOW!